Terms & Conditions
Welcome to Jummy Export Logistics Ltd. By accessing or using our services, you agree to the following Terms & Conditions,
which govern your relationship with us. These terms are legally binding and designed to protect both parties.
1. Definitions
- "We," "us," or "our": Refers to Jummy Export Logistics Ltd.
- "You" or "customer": Refers to the individual or entity utilizing our services.
- "Services": Includes logistics, import/export, shipping, and delivery solutions.
2. Scope of Services
We provide a range of logistics and shipping solutions, including:
- International and domestic shipping.
- Customs clearance and documentation.
- Warehousing and inventory management.
- Consultation services for import/export regulations.
Details of specific services will be agreed upon in individual service contracts.
3. User Responsibilities
When using our services, you agree to:
- Provide accurate and complete information regarding shipment details, addresses, and contact information.
- Ensure proper packaging of items in accordance with shipping standards.
- Abide by all local, national, and international regulations related to logistics and shipping.
- Declare the contents of shipments truthfully. Failure to do so may result in service suspension.
4. Prohibited Items
You may not ship the following items through our services:
- Illegal goods, including drugs, weapons, or contraband.
- Flammable, toxic, or hazardous materials without prior agreement and adherence to safety protocols.
- Perishable items unless specifically agreed upon.
- Valuables, such as cash, jewelry, or sensitive documents, without prior notice.
5. Pricing, Payments, and Taxes
- All prices will be communicated upfront and are subject to the specifics of the service, including weight, destination, and special handling requirements.
- Payments must be made in full before the commencement of services unless otherwise agreed in writing.
- Any applicable taxes, duties, or customs fees will be borne by the customer.
6. Delivery & Timelines
We strive to meet delivery timelines; however, certain factors may cause delays, including:
- Weather conditions or natural disasters.
- Customs inspections and clearances.
- Third-party carrier delays.
Jummy Export Logistics Ltd is not liable for delays caused by factors outside our control.
7. Liability & Insurance
While we take utmost care in handling your shipments, liability is limited as follows:
- We are not responsible for damages or losses resulting from improper packaging or prohibited items.
- Customers are encouraged to insure high-value items. Insurance services can be arranged upon request.
8. Cancellation & Termination
Either party may terminate the service agreement under the following conditions:
- By mutual agreement.
- If the customer violates any terms outlined in this document.
- If unforeseen circumstances prevent service completion (e.g., government restrictions).
In case of termination, refunds will be processed in accordance with our Refund Policy.
9. Intellectual Property
All content on our website and in our communications, including logos, text, and designs, is protected by copyright.
Unauthorized use is strictly prohibited.
10. Privacy Policy
We respect your privacy and are committed to protecting your data. Please refer to our Privacy Policy for more details.
11. Amendments
We reserve the right to amend these Terms & Conditions at any time. Customers will be notified of changes via email or website updates. Continued use of our services implies acceptance of the amended terms.
12. Dispute Resolution
In the event of a dispute, both parties agree to resolve matters amicably. If a resolution cannot be reached, disputes may be submitted to mediation or arbitration as mutually agreed.
13. Governing Law
These Terms & Conditions are governed by the laws of Nigeria. Any legal action must be filed in the courts of Nigeria.
14. Contact Information
If you have questions regarding these Terms & Conditions, please contact us:
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